Your Obligations as a Furnisher
When you report tenant data through Debtpin, you become a furnisher of information under the Fair Credit Reporting Act. This page summarizes your key obligations. This is not legal advice—consult an attorney for guidance specific to your situation.
Report Accurate Information
You may not report information you know or have reasonable cause to believe is inaccurate. Before enrolling a tenant, verify that the name, address, lease dates, rent amount, and any outstanding balance are correct and supported by your records. If you discover that previously reported information is incorrect, update it immediately through your dashboard.
Keep Information Current
Your obligation doesn't end at enrollment. You must update your Debtpin dashboard when the status of an account changes. This includes: when a tenant pays a balance in full or in part, when you reach a settlement, when a tenant files for bankruptcy, when lease dates or rent amounts change, or when you become aware of any inaccuracy in previously reported data.
Cooperate with Dispute Investigations
Tenants have the right to dispute information on their credit report. When a dispute is filed, Debtpin will contact you to verify the reported data. You must respond within 5 business days with the information and documentation we request. If you do not respond, we will delete the tradeline. We will not verify information we cannot substantiate.
Retain Your Records
Keep your lease agreements, payment records, ledgers, correspondence, and any other documentation related to accounts you report through Debtpin. Retain these records for at least 7 years after the end of the reporting period. These records are your defense if a tenant disputes or if you face a legal challenge.
Don't Use Reporting as Retaliation
Do not use Debtpin to punish a tenant for exercising their legal rights—such as requesting repairs, complaining to a government agency, or organizing with other tenants. Credit reporting should reflect accurate payment data, not personal disputes. If you are currently in a legal dispute with a tenant about property conditions, lease terms, or other non-payment issues, resolve that dispute before reporting.
Use the Lease Clause
While federal law does not require tenant consent for rent reporting, we strongly recommend adding a rent reporting disclosure to your lease. Debtpin provides a template clause at debtpin.com/lease-clause. Including this clause puts tenants on notice, reduces surprise-based disputes, and strengthens your documentation.
Negative Information Notice
If you are reporting negative information about a tenant (late payments, unpaid balances, charge-offs), the tenant must receive a written notice that negative information has been or may be furnished to a consumer reporting agency. Debtpin sends this notice on your behalf when a negative tradeline is first reported. You do not need to send it separately, but you should be aware of this requirement.
This page is provided for informational purposes and does not constitute legal advice. Consult an attorney for guidance specific to your situation.